Site Reliability Engineer/DevOps

Playson is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. We offer complete gaming solutions based on the latest technologies and detailed market analysis for the leading iGaming operators.

We are on the lookout for a Site Reliability Engineer/DevOps to join our Firex squad.

To succeed in the advertised role, you have:

• Strong experience with issues processing (RCA, Postmortems practices)
• Strong understanding of Kubernetes (K8s): Including deployment, scaling, troubleshooting, and managing containerized applications
• AWS, Terraform, Docker, CI/CD
• Monitoring and observability: Experience with monitoring tools like DataDog, Prometheus, Grafana, and logging solutions like Elasticsearch, Logstash, and Kibana (ELK Stack) or AWS CloudWatch
• Networking: Strong understanding of network concepts like DNS, load balancing, and firewalls, as well as network protocols like TCP/IP, HTTP, and HTTPS and gRPC is a big plus
• Scripting and programming languages: Proficiency in at least one scripting language (e.g., Python, NodeJS, Go)
• Configuration management: Experience with tools like FluxCD/ArgoCD
• Version control systems: Proficiency in using Git or other version control systems
• Incident management: Familiarity with incident response and management tools like PagerDuty, Opsgenie, or VictorOps
• Strong problem-solving and troubleshooting skills: The ability to diagnose and resolve complex technical issues
• Strong ownership, proactiveness, persistence, and passion for maintaining one of the biggest online gambling platforms

What will you be doing?

• Day-to-day management of alerts, checking systems, and escalating issues as necessary
• Be part of a team that provides 24×7 on-call support for critical SaaS events
• Available in case of emergencies when team members are not available or need help
• Documentation of issues and remediation steps
• Proactively create appropriate monitors in the EKS/K8S ecosystem
• Deploy to EKS/K8s cluster using Terraform and Helm/Flux
• Improve existing infrastructure health by implementing checks and scripts to correct known issues
• Maintenance and development of deployment code
• Implement/ integrate new technologies in our Cloud Infrastructure
• Collaborate with other teams and departments to provide the highest level of support and assistance
• Apply a real customer focus when planning deployments/ updates, having the customer at the forefront of the mind, and considering the impact on them before making changes
• Work closely on solutions with Support, Customer Success, Migration, and Professional Services teams to provide the best-in-class SaaS service to our customers
• Perform RCA and take necessary corrective actions to prevent the recurrence of issues
• Create and assign alert-related actions to the appropriate team after the investigation
• Handle support requests for environment-specific actions

What you get in return:

• Competitive Salary: We offer a competitive salary in USD, subject to annual performance reviews
• Quarterly Bonuses: Benefit from a transparent and systematic quarterly bonus system
• Legal Formalization: Enjoy LLC formalization under Ukrainian jurisdiction (Diia City)
• Tax Coverage: The company fully covers all applicable taxes
• Flexible Schedule: We offer a flexible work schedule to accommodate your needs
• Remote Work Option: Choose to work remotely, providing greater flexibility and comfort
• Medical Insurance: Receive comprehensive medical insurance for both you and a significant other
• Financial Support for Life Events: We provide financial support during special life events
• Unlimited Paid Vacation: Enjoy unlimited paid vacation leave, including Ukrainian bank holidays
• Unlimited Paid Sick Leave: Take unlimited paid sick leave whenever necessary
• Professional Development: Get reimbursement for professional development courses and training

The recruitment process includes the next steps:

1. HR Interview
2. Technical interview with live coding 

3. Final Interview with Head of Platform & CTO

If the job description rings a bell - take action and apply!
Looking forward to welcoming you to the iGaming world!
Ambitious goals request a quick ability to maneuver through changes in the world. Playson is all about that.

Join us today!